Coronavirus Impact in the Wireless Repair Industry


Dear Customer,

We are aware the coronavirus continues to disrupt the industry supply chain. The objective of this press release is giving give a general update on what our partners in China communicated, what our stock will look like, and a few action steps we will take to help your business run smoothly.

Our Asian partner and our factories report the markets will open the first week of March, well aware that this has been previously delayed, we would not be surprised if dates were to change again. As optimistic as we want to be, our practical side and our responsibility with all of you is of transparency. At this point, there is a lot of uncertainty, and that is why we highly recommend to stock up on products as much as you can.

While our offices in China and Hong Kong is staff coming back to the city from their hometowns experiencing delays, raw material shortages, low staff in other industries, which effect ours directly, such as logistics. As a result, we receive daily but limited stock. We want to be very conservative with our ramp-up estimate times, but we are working day and night (literally) to fight stock shortages through these difficult times.

Here are some action steps and general recommendations from our team at MobileSentrix for you to ensure your business is affected the least as possible:

Us warehouse has become a 24/7 operation during this time. We made this decision, so we can immediately process stock as it comes in to make it available for you. Please monitor our website as we are putting all our inventory online as it comes to it. Needless to say, it is not enough for all our clients. If you see the items you are looking for at that time, please place the order immediately.

Our refurbishing centers are also being pushed to their limits daily, to increase our "Premium" screen outputs. We have dramatically dropped prices for this "Premium" quality to make it available as an alternative where other screens might not be available.

Buyback and RMAs will have a longer processing time throughout this time, please bear with us and be measured we will process it as soon as possible.

While prices in china might increase, we are doing our very best to keep our prices as real and low as possible throughout the time. We do not believe our prices should increase unless our costs go up. Be at peace and use our site to cross-reference other suppliers to make sure you are not overpaying for products.

As always, our customer service team is always for you. If you have any questions, please free to call us or messages us at any time!

Thank you for your continuous support! 

Location: Canada

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